Why Classic Poker
With many offerings in the online poker world it is important for players these days to understand why they should play at Classic Poker. Classic Pokers main concern is our customers who deserve to know exactly what they can expect from us. Classic Poker believe that the main issues players should be concerned about are Software, Security, Banking, Daily management, Support and a proper EU license which is something Classic poker addresses in the below. Please email us for further inquiries regarding Classic Poker if additional information is required.
Software:
Classic Poker uses the Boss Media poker software. The software is properly tested on an ongoing basis and the RNG (Random Number generator) is certified by many authorities. Boss Media deliver the exact same software to Svenska Spel which is the national Swedish gambling monopoly and at the same time Boss Media are part of the GTECH group which co-operate with governments all over the world. The integrity of our poker software is beyond doubt and players will find themselves playing in a safe poker environment properly regulated by the LGA in Malta which is the worlds leading gaming license issuer.
Security:
When creating an account with Classic Poker all your personal details are encrypted and stored safely. All customers are protected by the data rules and regulations in Malta which give customers the highest level of protection. No customer will ever be contacted by anyone but Classic Poker.
The games are monitored by a fraud team and by automated processes that guarantee players to be playing in the safest possible online poker environment.
Banking:
Classic Poker has outsourced the banking to ECash Direct to maximize player protection and banking opportunities when depositing and withdrawing. All data sent to ECash Direct are encrypted with the newest technology which ensures amongst many things that all card details are 100% secured.
Player funds are properly segregated in separate accounts and at all time 100% of player balances have to be in the bank accounts that are properly overviewed by the LGA in Malta. Classic Poker management review reports and makes checks on a monthly basis to further ensure that our player funds are available at all times. Securing player balances is something Classic Poker are committed to on behalf of all our players and we can guarantee that every single possible thing that can be done are being done to protect player funds. Proper auditing and accounting take place on a daily basis and at any point in time a player request a withdrawal from the player account it is processed in a timely manner. Classic Poker is yet to receive a complaint from one of our players in regards of the speed of withdrawal payments and we remain confident that ECash Direct continuously will be one of the worlds leasing payment processing companies.
ECash Direct have been processing gaming transactions since 1996 and are amongst the cashiers in the world with the longest track record and comply with all rules and regulations in the world. The total transaction amount has now reached more than €11 billion and Classic Poker could not ask for a more reliable service than ECash Direct. Classic poker also overview monthly reports in terms of cash out requests and the time it take for players to receive money and we are proud of the swift payments our players have received from ECash Direct since January 2007.
Management:
The whole ideology behind Classic Poker is to be the most trusted poker room in the world where players at all times will receive a great poker experience in a safe and secure environment and be met with a serious answer to all inquiries.
Classic Poker CEO Henrik Witt is well known in the poker gaming community and respected for the seriousness all Classic Poker players are met with. Any problem is reviewed and dealt with by the CEO in person. Classic Poker management furthermore overview all support emails to ensure the quality of responses given to players are the very best in the industry. It is often Classic poker management answer players directly as management know Classic Poker and the player needs better than anyone.
Support:
Classic Poker aim to have the best poker support available at all times. Email inquiries are responded to within 11 minutes on average if support is contacted in English and all other language inquiries will be informed about when a representative can revert to them in their own language if not immediately. Phone support are answered instantly 24/7 and can be expected within a maximum of 6 minutes and Classic Poker will call players back if the “phone me” form accessed in ECASH cashier is used. Quality answers can be expected by a crew of support employees who have been with us for many years and have won many prizes for best support.
Properly licensed:
Opposed too many other poker companies Classic Poker is properly regulated within the EU having our gaming license on Malta which is the leading gaming license jurisdiction in the world. The internet and the many regulations are very complex today but Malta is by far the country in the world that live up to all international standards applicable and has the best monitoring and compliance system set out. Player can and will not find a more secure jurisdiction in regard of any online gaming. Classic Poker is owned by 365 Entertainment ltd. which is properly audited and regulated plus all 365 Entertainment employees are under legal contract and have rights according to EU law.
With the complexity in internet gaming it is impossible for Classic Poker to cover all aspects in the above but any and all questions regarding our business, our cashier, our management and our license will be responded to immediately. Classic poker is a transparent poker room with the player in the centre with the security and player rights as the first and foremost concern of Classic Poker.
Play well on Classic Poker, a company properly incorporated and licensed within EU.
