Play Now FAQ

  1. What are the system requirements to run the Classic Poker software?
  2. What do I need to start playing poker at Classic Poker?
  3. What is the difference between 'Running' and 'Saving' the download file?
  4. I installed it, so what now?
  5. The poker software upgrade process is stalled / not working. What do I do?
  6. What is 'Account Activation'?
  7. I have re-installed the software, but I cannot log in?
  8. How do I 'Activate' my account?
  9. I tried these steps, read the FAQ, but it still does not work for me!
  10. Can I play Classic Poker on a MAC computer?
  11. Questions about our Banking Processor - ECash Direct?
1. What are the system requirements to run the Classic Poker software?

Minimum Requirements
- Windows XP/98/2000/ME
- Pentium 200 MHz 32 MB RAM
- 16-bit color video card (800x600 resolution) Monitor
- Sound Blaster compatible sound card (optional)
- 30 MB hard drive space- DirectX 3 or higher
- Macromedia Flash Player 5
- 35 MB hard drive space.

Recommended Requirements
- PC-compatible computer
- Windows XP/98/2000/ME
- Pentium II 350 MHz or higher
- 64 MB RAM
- 32-bit color video card (800x600 resolution) / 8 MB
- 30 MB hard drive space
- Sound Blaster AWE 32
-bit sound card or better

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2. What do I need to start playing poker at Classic Poker?

All you need to do is download and install our Free Software.

You can start the download by clicking Download.

If you want detailed step by step instructions on getting started, click here.

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3. What is the difference between 'Running' and 'Saving' the download file?

We recommend that you 'Run' or 'Open' the installation file. However in some cases you may want to 'Save' the file to your local disk, such as if you plan on installing the software on many computers, you may want to download this file instead. It contains all needed files in one bundle and will install without any further downloads.

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4. I installed it, so what now?

Once you have downloaded and installed the software, locate the Classic Poker icon on your DeskTop and double click it.

You can also go to your Windows Start Menu > All Programs > Classic Poker > Classic Poker to launch the software.

Once the Poker software launches, register for an account, deposit funds and start playing or simply play for fun.

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5. The poker software upgrade process is stalled / not working. What do I do?

If for some reason, the poker software does not upgrade properly, then you may have to reinstall the software. To do so, click on the download link and follow the installation instructions.

NOTE: You will need to 'Activate' your account if a new or reinstall of the software is done.

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6. What is 'Account Activation'?

Account Activation is another security measure that we have to protect you as a player. Players will need to 'Activate" their account anytime a new install or re-install of the software is done, or if the player wants to play the poker software on a different computer than the one the original account was created on.

This ensures an added layer of protection for our players. At Classic Poker, security and protection is our priority!

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7. I have re-installed the software but I cannot log in?

Anytime you do a new install or re-install of the poker software, you will need to 'Activate' your account. You do not need to 'Activate' on software upgrades.

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8. How do I 'Activate' my account?

To 'Activate' your account, go to the 'My Account' drop down menu on the poker lobby and select "Activate Account'. The following window will appear:

Account Activation

Just input your information and click on the 'Activate' button and you are set to go. You will have to know your Account # that was sent to you in your Welcome email or you can write or call Customer Support to get that information again. This is the number found in the ECash cashier window (e.g. D603259712).

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9. I tried these steps, read the FAQ, but it still does not work for me!

Please contact our friendly support staff via support@classicpoker.com.

Ensure that you provide as much detail as possible in describing your problem so that our support staff can contact you as quickly as possible with answers.

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10. Can I play Classic Poker on a MAC computer?

Yes, with our Instant Play feature you can play from any computer including Mac and Linux users; simply select the “Play Instantly” button from the homepage and you are ready to start!

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11. Questions about our payment processor - ECash Direct?

For any questions regarding Ecash Direct, please visit the website at http://www.ECashdirect.net

You will be able to find most of your cashier questions answered in the ECash Direct FAQ.

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